Radmila Krunic

Rewards Consultant, Mercer

Based in Serbia, Radmila Krunić is a Rewards Consultant at Mercer, specializing in compensation and benefits strategies. She brings extensive experience from previous roles at CTeam d.o.o., Grain d.o.o. (Mercer’s partnering company for Serbia, Croatia, and Bosnia & Herzegovina), Troop HR Solutions d.o.o. (a member of Grain Group), and NIS AD Novi Sad.

Radmila holds a degree from the University of Belgrade and possesses a strong skill set in HR consulting, HR policies, organizational development, SAP HR, and performance management. Her expertise helps organizations design effective reward systems and HR strategies, ensuring alignment with business goals and employee engagement.

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Amera Muftić, Head of HR at NLB Bank Sarajevo, member of NLB Group

With over 25 years of experience in Human Resources, Amera Muftić is an accomplished HR expert currently serving as the Head of HR at NLB Bank Sarajevo. Amera has a strong track record of transforming organizational culture, leading talent management strategies, and driving HR initiatives that align with business objectives. Prior to joining NLB Bank, Amera held key HR positions at leading financial institutions such as Sberbank and Raiffeisen Bank in Bosnia and Herzegovina, where she developed a deep expertise in talent management, performance management, and HR optimization. Amera has focused on developing and implementing strategies that drive organizational growth and foster talent development.