Nina Pozderec

CONSULTANT FOR EMPLOYERS AT EMPLOYMENT SERVICE OF SLOVENIA, AMBASSADOR OF THE INOVATIVEN.SI PROJECT

A psychologist, counsellor for employers at the Employment Service of Slovenia and ambassador of the Inovativen.si project, which promotes agile and innovative ways of working in public administration. She is the initiator of the first project at the ESS, where the development of a new service took place using agile methods of work, a member of the Inclusive Job Creation project and a representative of the ESS in the European group of experts developing an updated strategy and guidelines for European employment services. In 2020, she was a member of a European group that researched the prevalence of new working ways in Europe, such as work through online platforms and gig economics.

AGILITY IN PUBLIC ADMINISTRATION: DREAM OR REALITY?

We associate many stereotypes with public administration. Among the more common ones are those about its unresponsiveness, bureaucratic hurdles, and non-focus on users. Therefore, it seems impossible to work agile and innovatively in public administration. We successfully deal with such and similar stereotypes at the Employment Service of Slovenia and the Inovativen.si project, where we prove with various projects that it is also possible to work agile and user-focused in public administration. We will present our experiences in introducing agile work into new projects, how a new strategy is created with the help of the Strategic Sprint, and what are the key lessons we learned in introducing different ways of working.